Company Name: SivasTechnology
At SivasTechnology, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer a clear and simple refund process.
To be eligible for a refund, your item must meet the following criteria:
The item must be in its original condition, unused, and unopened.
You must request the refund within [insert time frame] from the date of delivery.
Proof of purchase (order number, receipt, etc.) is required.
The following items are non-refundable:
Perishable goods (e.g., food, fresh produce).
Gift cards.
Downloadable software and digital content.
Items marked as "Final Sale" or "Non-returnable" at the time of purchase.
To request a refund:
Contact us via [support@sivastechnology.com] or call [Insert Phone Number] within the eligible return period.
Provide your order number, reason for the return, and proof of purchase.
We will assess your request and provide instructions for returning the item (if applicable).
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed via the original payment method within [Insert number of days].
In some cases, only partial refunds may be granted (if applicable):
Any item not in its original condition, is damaged, or has missing parts for reasons not due to our error.
Items returned after the refund window has expired.
Shipping costs for returns are the responsibility of the customer, unless the item was damaged or incorrect at the time of delivery. Original shipping fees are non-refundable.
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us for instructions on the exchange process.
We may update this Refund Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
If you have any questions regarding this Refund Policy, please contact us at:
📧 support@sivastechnology.com
